Restoring data

R-Cloud enables you to restore an entire SaaS application or its resources to a specific point in time.

You can restore and export the protected Microsoft SharePoint content at the following levels:

  • Site. Restores the entire SharePoint site.

  • Subsite. Restores the subsites and their contents.

  • Page. Restores the pages, including wikis.

  • Library. Restores the libraries, including the document and wiki page libraries, picture libraries, and form libraries with their content.

  • List. Restores the list and the included events, contacts, tasks, links, discussions, and their content.

  • Folder. Restores the folders and their contents.

  • Document. Restores the documents.

  • Document Version. Restores the document versions.

Restoring a SaaS application or its resources

Prerequisites

  • Only if you plan to restore the SaaS application or its resource to a different source. Your SaaS application must support restoring data to a different source and more than one source (that is, more than one R-Cloud module of the same type) must be added to R‑Cloud.

  • Only if the R-Cloud module does not support using a staging target. If you want to restore SaaS application data that is stored in the S3 Glacier Flexible Retrieval or S3 Glacier Deep Archive storage class, or in the Azure Archive tier, contact HYCU Support.

Limitation

If your data is stored as a snapshot, you cannot restore it to a different source.

Considerations

  • Only one restore task can run at the same time for a SaaS application or its resource.
  • Only if a SaaS application resource is deleted from cloud. If the deleted resource has at least one valid restore point available in R‑Cloud, it is considered protected and its status is Protected deleted.

To access the SaaS panel, in the navigation pane, click SaaS SaaS.

Procedure

  1. In the SaaS panel, click the SaaS application or the resource that you want to restore. The Detail view appears at the bottom of the screen.

    Note  The Detail view appears only if you click a SaaS application. Selecting the check box before the name of the SaaS application does not open the Detail view.

  2. In the Detail view, select the preferred restore point and click Restore Restore. Alternatively, click Search Search if you want to search by multiple versions.

  3. Only if you clicked the Restore option in the previous step and the selected restore point has more than one selectable tier. From the Restore from drop-down menu, select which tier you want to use for the restore. Your restore point can contain one or more tiers among which you can select:

    • Automatic: This option ensures the fastest and most cost-effective restore.

    • Backup (Snapshot)

    • Backup (Target)

    • Copy

    • Archive—(daily, weekly, monthly, yearly)

    Click Next.

  4. Select the preferred SaaS application data restore level.

    You can filter the resources by using the Search field on the left side of the table. Typing text in this field automatically filters and displays only the matching items. You limit the search for the resources in the following ways:

    • From the restore scenario drop-down menu, select a scenario.

    • From the restore versions drop-down menu, select All versions or a specific version. If you are restoring a specific version, the version is preselected.

    • Only if the selected SaaS application supports restoring individual objects and a restore version is selected. From the list of available resources, select those that you want to restore:

      • Select Current Path to display the results for the currently selected path in the resource structure of your SaaS application.

      • Select All Paths to display the results for all the available paths in the resource structure of your SaaS application.

    Click Next.

  5. Select Restore selection.

  6. Only if restore options specific to your SaaS application are available. Specify which of the available restore options you want to use and provide the required information.

  7. Click Restore.

Exporting SaaS application data

R‑Cloud enables you to export SaaS application data by restoring the specific objects within the SaaS application resources to a target. This is useful, for example, if the related SaaS service is not available and the entire SaaS application cannot be exported, or if you need to retrieve your SaaS application data for legal compliance reasons.

Prerequisites

  • The target to which you plan to export SaaS application data must be added to R‑Cloud. For instructions, see Setting up targets.

  • Only if the R-Cloud module does not support using a staging target. If you want to export SaaS application data that is stored in the S3 Glacier Flexible Retrieval or S3 Glacier Deep Archive storage class, or in the Azure Archive tier, contact HYCU Support.

Limitation

You cannot export SaaS application data from a snapshot.

Procedure

  1. In the SaaS panel, click the SaaS application or resource whose data you want to export. The Detail view appears at the bottom of the screen.

    Note  The Detail view appears only if you click a SaaS application. Selecting the check box before the name of the SaaS application does not open the Detail view.

  2. In the Detail view, select the preferred restore point and click Restore Restore. Alternatively, click Search Search if you want to search by multiple versions.

  3. Only if you clicked the Restore option in the previous step and the selected restore point has more than one selectable tier. From the Restore from drop-down menu, select which tier you want to use for the restore. Your restore point can contain one or more tiers among which you can select:

    • Automatic: This option ensures the fastest and most cost-effective restore.

    • Backup (Snapshot)

    • Backup (Target)

    • Copy

    • Archive—(daily, weekly, monthly, yearly)

    Click Next.

  4. Select the preferred SaaS application data restore level.

    You can filter the resources by using the Search field on the left side of the table. Typing text in this field automatically filters and displays only the matching items. You limit the search for the resources in the following ways:

    • From the restore scenario drop-down menu, select a scenario.

    • From the restore versions drop-down menu, select All versions or a specific version. If you are restoring a specific version, the version is preselected.

    • Only if the selected SaaS application supports restoring individual objects and a restore version is selected. From the list of available resources, select those that you want to restore:

      • Select Current Path to display the results for the currently selected path in the resource structure of your SaaS application.

      • Select All Paths to display the results for all the available paths in the resource structure of your SaaS application.

    Click Next.

  5. Select Export selection.

  6. From the Target drop-down menu, select the target to which you want to export the data.

  7. In the Destination Path on the Target field, enter the path that will be used in the name of the exported file. The default value is the time when the export procedure was started, represented as the Unix epoch.

  8. Click Export.