Restoring data

R-Cloud enables you to restore an entire SaaS application or its resources to a specific point in time.

R-Cloud allows you to restore your protected Wrike data at the following levels:

Workspace
Group
Custom field
Space
Project and Folder
Approval
Booking
Task
Comment
Attachment
Dependency
Timelog
Workflow
Job role
User schedule exceptions
Work schedule
Work schedule exceptions

Restoring a SaaS application or its resources

Prerequisites

Only if you plan to restore the SaaS application or its resource to a different source. Your SaaS application must support restoring data to a different source and more than one source (that is, more than one R-Cloud module of the same type) must be added to R‑Cloud.
Only if the R-Cloud module does not support using a staging target. If you want to restore SaaS application data that is stored in the S3 Glacier Flexible Retrieval or S3 Glacier Deep Archive storage class, or in the Azure Archive tier, contact HYCU Support.

Limitation

If your data is stored as a snapshot, you cannot restore it to a different source.

Considerations

Only one restore task can run at the same time for a SaaS application or its resource.
Only if a SaaS application resource is deleted from cloud. If the deleted resource has at least one valid restore point available in R‑Cloud, it is considered protected and its status is Protected deleted.

Procedure

In the SaaS panel, click the SaaS application or the resource that you want to restore. The Detail view appears at the bottom of the screen.

 Note The Detail view appears only if you click a SaaS application. Selecting the check box before the name of the SaaS application does not open the Detail view.
If you know which restore point you want to use for the restore, in the Detail view, select the preferred restore point, and then click Restore. Otherwise, click Search to search the multiple versions for the data that you want to restore.
Only if you clicked the Restore option in the previous step and the selected restore point has more than one selectable tier. From the Restore From drop-down menu, select which tier you want to use for the restore, and then click Next.

Your restore point can contain one or more tiers among which you can select:
- Automatic: This option ensures the fastest and most cost-effective restore.
- Backup (Snapshot)
- Backup (Target)
- Copy
- Archive—(daily, weekly, monthly, yearly)
Select the resource that you want to restore. You can filter the resources in the following ways:
- By using the Search field on the left side of the table. Typing text in this field automatically filters and displays only the matching items. You can limit the scope of your search in the following ways:
  - From the Object Type drop-down menu, select the object type of the resource that you want to restore.
  - From the Version drop-down menu, select All Versions to display and search all available versions of the SaaS application data, or select a specific version. If you selected a restore point at the start of the restore procedure, that version is preselected.
  - From the Paths drop-down menu, select Current Path to limit your search to the currently selected path, or All Paths to search all paths.
- By using the filtering option:
  1. On the right side of the table, click Filters.
  2. In the side panel that opens, select your filter criteria.
  3. Click Apply Filters.
If needed, click or to move between the pages, or enter a page number to go directly to that page. You can also adjust the number of items shown on a page.
Depending on whether you started the restore procedure by clicking the Restore option or the Search option, click Next or Restore to continue to the next step.
Only if restore options specific to your SaaS application are available. Specify which of the available restore options you want to use and provide the required information.
Click Restore.