Canceling your R‑Cloud subscription

As part of unsubscribing from R‑Cloud, you must cancel your R‑Cloud subscription.

Cloud platform Instructions
AWS Canceling the R‑Cloud subscription in the AWS Marketplace
Azure Canceling the R‑Cloud subscription in the Azure Marketplace
Google Cloud Canceling the R‑Cloud subscription in the Google Cloud Marketplace

Canceling the R‑Cloud subscription in the AWS Marketplace

Prerequisite

Your user account must have the AWSMarketplaceManageSubscriptions predefined role assigned.

Procedure

  1. Open a web browser and go to the HYCU | AWS Market webpage.

  2. Search for HYCU R‑Cloud to find your subscription.
  3. On the Manage Subscription page, cancel the subscription. For details on how to cancel an AWS subscription, see AWS documentation.

After you cancel your R‑Cloud subscription, your data is kept for 14 days before it is permanently deleted. If during this period you change your mind and you want to continue using R‑Cloud, resubscribe from the same that you used to subscribe to R‑Cloud.

Canceling the R‑Cloud subscription in the Azure Marketplace

Prerequisite

You must be signed in to R‑Cloud with the same user account that you used for subscribing to the service.

Procedure

  1. Go to the HYCU | Azure Market webpage, and then click Get It Now.

  2. Sign in to the Azure portal, and then click View all your SaaS subscriptions.

  3. Click the R‑Cloud subscription that you want to cancel. The subscription page opens.

  4. Click Cancel subscription on the toolbar.

  5. Confirm that you want to cancel the selected R‑Cloud subscription, and then click Cancel subscription.

After you cancel your R‑Cloud subscription, your data is kept for 14 days before it is permanently deleted. If during this period you change your mind and you want to continue using R‑Cloud, contact HYCU Support.

Canceling the R‑Cloud subscription in the Google Cloud Marketplace

Prerequisites

  • You must be signed in to Google with a that is granted the Billing Account Administrator (roles/billing.admin) role on the billing account that is used for the R‑Cloud subscription.

  • Your currently selected project in the Google Cloud Console must be linked to the billing account that is used for the R‑Cloud subscription.

Procedure

  1. Open a web browser and go to the HYCU | Marketplace - Google Cloud webpage.

  2. Navigate to the Pricing section, and then click Manage orders.

  3. Select the billing account that is used for the R‑Cloud subscription.

  4. On the list of your orders, select Turn off auto-renewal for your R‑Cloud subscription.

After you cancel your R‑Cloud subscription, your data is kept for 14 days before it is permanently deleted. If during this period you change your mind and you want to continue using R‑Cloud, resubscribe to R‑Cloud from the Google Cloud project that belongs to the billing account that was used for the R‑Cloud subscription.