Canceling your R‑Cloud subscription
As part of unsubscribing from R‑Cloud, you must cancel your R‑Cloud subscription.
| Cloud platform | Instructions |
|---|---|
| AWS | Canceling the R‑Cloud subscription in the AWS Marketplace |
| Google Cloud | Canceling the R‑Cloud subscription in the Google Cloud Marketplace |
Canceling the R‑Cloud subscription in the AWS Marketplace
Prerequisite
Your user account has the AWSMarketplaceManageSubscriptions predefined role assigned.
Procedure
-
Open a web browser and go to the HYCU | AWS Market webpage.
- Search for HYCU R‑Cloud to find your subscription.
- On the Manage Subscription page, cancel the subscription. For details on how to cancel an AWS subscription, see AWS documentation.
After you cancel your R‑Cloud subscription, your data is kept for 14 days before it is permanently deleted. If during this period you change your mind and you want to continue using R‑Cloud, resubscribe from the same account.
Canceling the R‑Cloud subscription in the Google Cloud Marketplace
Prerequisites
-
You are signed in to Google with a Google Account that is granted the Billing Account Administrator (
roles/billing.admin) role on the billing account that is used for the R‑Cloud subscription. -
Your currently selected project in the Google Cloud Console is linked to the billing account that is used for the R‑Cloud subscription.
Procedure
-
Open a web browser and go to the HYCU | Marketplace - Google Cloud webpage.
-
Navigate to the Pricing section, and then click Manage orders.
-
Select the billing account that is used for the R‑Cloud subscription.
- On the list of your orders, select Turn off auto-renewal for your R‑Cloud subscription.
After you cancel your R‑Cloud subscription, your data is kept for 14 days before it is permanently deleted. If during this period you change your mind and you want to continue using R‑Cloud, resubscribe to R‑Cloud from the project that belongs to the billing account that was used for the R‑Cloud subscription.