Backing up data

R-Cloud enables you to back up your Atlassian Jira Work Management data securely and efficiently.

Configuring the SaaS application for backup operations

This topic includes all prerequisites, limitations, considerations, and/or recommendations that help you enable your SaaS application data backups on the module side.

The following Jira Work Management objects are supported:

  • Project

    • Project versions

    • Project components

      Note  Both company- and team-managed Atlassian Jira Work Management projects are supported.

  • Project Configurations

    • Issue type scheme

    • Issue type screen scheme

    • Workflow scheme

    • Permission scheme

  • All Work management Project templates:

    • Project management

    • Task tracking

    • New employee onboarding

    • Process control

    • Sales pipeline

    • Go-to-Market.

    • Web design process

    • Document approval

    • Campaign management

    • Recruitment

    • Budget creation

    • Procurement

    • Content management

    • Personal task planner

    • Month-end close

    • Policy management

    • Asset creation

    • Event planning

    • RFP Process

    • Email campaign

    • Lead tracking

    • IP infringement

    • Performance review

  • IssueTypes

  • All Work Management standard & custom issue types

  • Sub-tasks

    • Sub task execution

    • Sub task security

    • Technical task

  • Attachments

    • Attachments of all sizes and formats will be supported.

  • Comments

Backing up SaaS application data

Limitation

Only backup data can be stored to the automatically created targets (and not copies of backup data or archive data).

To access the SaaS panel, in the navigation pane, click SaaS SaaS.

Procedure

  1. Select the SaaS applications and/or resources that you want to back up.

    Note  If you want to narrow down the list of displayed SaaS applications, use the filtering options as described in Filtering and sorting data.

  2. Click Set Policy Set Policy. The Set Policy dialog box opens.

  3. From the list of available policies, select the preferred policy.

  4. Click Assign to assign the policy to the selected SaaS applications and/or resources.

After you assign a policy to a SaaS application, a backup task starts immediately. Subsequent backups are scheduled according to the values defined in the policy.

If required, you can also perform a manual backup of individual SaaS applications and/or resources at any time. For details, see Performing manual backups.