Subscribing to the service

You subscribe to R‑Cloud online from your cloud provider marketplace and HYCU then automatically activates the service for you. This is usually done by one user for an entire organization. Depending on your cloud platform, see one of the following sections:

Cloud platform Instructions
AWS Subscribing from AWS Marketplace
Google Cloud Subscribing from Google Cloud Marketplace

Note  If you are using the trial version of R‑Cloud, you upgrade to a paid R‑Cloud subscription from your existing free subscription. For instructions, see Upgrading from an existing free subscription.

Subscribing from AWS Marketplace

Prerequisites

  • You have access to an .

  • Your user account has the AWSMarketplaceManageSubscriptions predefined role attached (arn:aws:iam::aws:policy/AWSMarketplaceManageSubscriptions).

For details, see AWS documentation.

Consideration

If you violate the terms of use of R‑Cloud, HYCU may temporarily suspend the service for your subscription. Your complete data protection environment is retained for the duration of suspension, but you cannot use the service until the violation is resolved.

Procedure

  1. Open a web browser and go to the HYCU | AWS Market webpage.

  2. Read the solution description, and then click View purchase options.

  3. On the Configure your contract page, check the displayed contract information, and click Create contract. If required, you can modify the contract information.

  4. Verify the contract summary, and then click Pay now.

  5. Click Setup your account to complete the registration.

  6. On the R‑Cloud sign-in webpage select Create New Subscription and click Continue.

  7. On the New subscription page, enter the required information and click Submit.

  8. R‑Cloud is deployed and you are redirected to the R‑Cloud sign-in page. Additionally, an email with the sign in link and HYCU account details is sent to you.

HYCU automatically creates a user account for the HYCU Support portal for your subscription and sends you an email notification about it. You can use this account for submitting requests to HYCU Support.

Subscribing from Google Cloud Marketplace

Prerequisite

The you are using has the necessary roles required for purchasing solutions on the Google Cloud Marketplace. For details, see Google Cloud documentation.

Consideration

If you violate the terms of use of R‑Cloud, HYCU may temporarily suspend the service for your subscription. Your complete data protection environment is retained for the duration of suspension, but you cannot use the service until the violation is resolved.

Procedure

  1. Open a web browser and go to the HYCU | Marketplace - Google Cloud webpage.

  2. Only if using Microsoft Edge. Enable pop‑ups for the *.cloud.google.com website.

  3. Read the solution description, and then click Subscribe.

  4. On the New HYCU subscription page, in the Subscribe pane, check the displayed billing account information, take note of it, and click Subscribe.

  5. In the Activate pane, click Register with HYCU, Inc.

  6. On the R‑Cloud sign-in webpage, select Create New Subscription and click Continue.

  7. On the New subscription page, enter the required information and click Submit.

  8. R‑Cloud is deployed and you are redirected to the R‑Cloud sign-in page. Additionally, an email with the sign in link and HYCU account details is sent to you.

HYCU automatically creates a user account for the HYCU Support portal for your subscription and sends you an email notification about it. You can use this account for submitting requests to HYCU Support.

Upgrading from an existing free subscription

Prerequisites

  • You must have the HYCU account ID of your free subscription. For details, see Viewing subscription information.

  • For AWS: You have access to an and your user account has the AWSMarketplaceManageSubscriptions predefined role attached (arn:aws:iam::aws:policy/AWSMarketplaceManageSubscriptions). For details, see AWS documentation.

  • For Google Cloud: The you are using has the necessary roles required for purchasing solutions on the Google Cloud Marketplace. For details, see Google Cloud documentation.

Procedure

  1. In the toolbar, click Upgrade.

  2. Select the cloud provider marketplace offer that you want to use to perform the upgrade:

    • Click Update with AWS to use AWS Marketplace.

    • Click Update with Google to use Google Cloud Marketplace.

  3. On your selected marketplace webpage, complete the subscription procedure:

    Selected marketplace Steps
    AWS Marketplace

    1. Read the solution description, and then click View purchase options.

    2. On the Configure your contract page, check the displayed contract information, and click Create contract. If required, you can modify the contract information.

    3. Verify the contract summary, and then click Pay now.
    Google Cloud Marketplace

    1. Read the solution description, and then click Subscribe.

    2. On the New HYCU subscription page, in the Subscribe pane, check the displayed billing account information, take note of it, and click Subscribe.

    3. In the Activate pane, click Register with HYCU, Inc.

  4. On the R‑Cloud sign-in webpage, select Upgrade Existing Free Subscription and click Continue.

  5. On the Upgrade existing free subscription page, enter your HYCU account ID and click Submit.

HYCU upgrades your subscription and sends you an email notification.